Jesse G Nns

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Verified Reviewer

Account charge

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Original review Apr 21, 2023
I was charged after cancelling my account. And i am not able to reach anyone at customer service. Phone message box full.
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Loss:
$100
Pros:
  • Good service
Cons:
  • Customer service

Preferred solution: Full refund

Lorrene Spz

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Verified Reviewer
| map-marker Bellevue, Washington

I want cancel mi photo bucket please

I want to cancel my old photo bucket please I erase all old photos I want to cancel photo bucket I want to cancel I erase all photo inside
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Kenna Jok
map-marker Worthington, Minnesota

Need help I forget my password my email no longer use

Can I talk to customer service please? I forgot my email password I also forget my Photobucket use name and password I dont you the email that I create it anymore because I forgot my password I cant log in Please help me I have a memories in there please
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Melissa D Sqc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

No rate?

Photobucket - No rate?
It won't let me go down or do anything. It's legit stuck on a certain picture and I can't scroll up or down. I logged out and I thought it would work but I've been paying for it monthly and I can't do anything. It's frozen. Melissa DeCampos (360) 271-****
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Preferred solution: I just wanna go into my account that I pay for.

Anonymous
map-marker Holly Lane, England

Change subscription

I tried to change from a free subscription to a paid one but couldn't enter my correct address and it didn't matter what I tried I couldn't get the help to correct it.
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User's recommendation: Don't bother.

PAULETTE M Goj

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Verified Reviewer

1.8.23 STILL PROBLEMS *KEEP GETTING POPUPS TELLING ME I NEED MORE STORAGE & THAT ITS FULL WHICH IS THE REASON I WAS FORCED TO UPGRADE FROM BASIC TO INTERMEXIATE IN THE FIRST PLACE DESPITE THE FACT I

1.8.23 STILL PROBLEMS

*KEEP GETTING POPUPS TELLING ME I NEED MORE STORAGE & THAT ITS FULL WHICH IS THE REASON I WAS FORCED TO UPGRADE FROM BASIC TO INTERMEXIATE IN THE FIRST PLACE DESPITE THE FACT I WAS WELL BELOW MY LIMIT FOR MANY YEARS. SO I UPGRADED NOT WANTING TO RISK LOSING MY DATA.

NOW I GET ANOTHER POPUP WARNING I'M FULL & NEED TO UPGRADE YET AGAIN.

PLUS I WAS JUST CHARGED THE OLD $5.99 PRICE & I FEAR I WILL GET ANOTHER CHARGE OF $7.99 FOR MY NEW INTERMEFIATE PLAN .

PLEASE HELP.

I NEED TO CONFIRM THE FOLLOWING:

* ITS NOT LETTING ME KNOW HOW I CAN DOWNLOAD MY DATA TO AN EXTERNAL USB DRIVE AND ALSO TO MY CLOUD SERVICES (GOOGLE PHOTOS & MS ONE DRIVE?

* WHAT FUNDING METHOD(S) DO YOU SHOW ON MY ACCOINT FOR $5.99 & $7.99 & WHAT ARE THE DUE DATEZ FOR EACH?

*WHAT EMAIL ADDRESSEZ DO UOU HAVE ON FILE FOR ME & MY ACCOUNT(S) ? I AM 80 YEARS OLD BATTLING TERMINAL ILLNESSES (CANCER & KIDNEY FAILURE).

I AM TRYING TO COPY ALL MY DATA TO FLASH DRIVES TFOR MY 2 DAUGHTERS, MY 3 GRANDCHILDREN, & 2 GREAR-GRANCHILDREN.

THE CHEMOTHERAPY MAKES ME WEAK & THIS CONFUSION IS TAKING A TOLL.

THANK YOU

On Thu, Jan 5, 2023, 3:12 PM noreply wrote:

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Is there still any issue with Photobucket?

Hello,

We are contacting you in order to check the current status of communication with Photobucket

If there's anything you'd like to share or if you'd like to try to contact the company again, we are here to help you.

Please provide as much information as possible.

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Loss:
$6

Preferred solution: IMSTRUCTIONA ON HOW TO SOLVE PROBLEMS

User's recommendation: Stay away

Resolved
Pamela R Evo

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Verified Reviewer

Resolved: To change debit card. Not upset with you.

Updated by user Jan 29, 2023

Company fixed the issue and I have been provided with apology.

Original review Dec 30, 2022
No one has contacted me to change the debit card #. Don't want my account suspended or any trouble. Please call
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Pros:
  • Easy storage
Cons:
  • To hard to get to customer service

Preferred solution: A call to change payment method

Topacio B Odf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Because this service isn’t worth it

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Photobucket - Because this service isn’t worth it
Photobucket - Because this service isn’t worth it - Image 2
I'm being charged twice a month and not even able to access all my photos and i have Mentioned this before in a email For paying for a service that is not consistent is not worth it, i dont have access to my photos whenever i want And then i pay For more than enough storage. I want A refund for the extra money you guys have charged me
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Loss:
$20

Preferred solution: Let the company propose a solution

rebel r Dcs

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Verified Reviewer
| map-marker Abingdon, Illinois

Storage

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Just trying to discuss this with somebody over the phone and its not working they keep saying go to your email. I dont want to email I want to talk.
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Daniel M Nos

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Verified Reviewer

The company does not answer the phone. The Phonobucket reset password link never works.

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For over a week, I have tried to signing to update my billing instructions. The password on record does not work. The Password reset button does not work. Customer service does not answer.
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Preferred solution: A site that works.

User's recommendation: Avoid --- unless they can correct present problems. I see Denver BBB gives an F rating to Photobucket.

Alex S Ani
map-marker Medan, North Sumatra

Charging

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Why are yall charging me when Ive never used Photobucket. Making me write 100 symbols is so stooopid
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Loss:
$15
Cons:
  • All

Preferred solution: Apology

User's recommendation: Don’t use photo bucket

Arrow Hjn

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Verified Reviewer
| map-marker Seattle, Washington

I Got Caught Too

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I paid the first tier subscription fee to get web hosting. After I did that and tried to use it, I received a message that hosting is not available and that I needed to upgrade to the unlimited tier. I then tried to cancel membership, but the website repeatedly opened new windows when I attempted to confirm the cancelation.
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Loss:
$65
Cons:
  • Are crooks

Preferred solution: Full refund

User's recommendation: Avoid at all costs!

Henry H Oyh

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Verified Reviewer

Closing of my photobucket

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I have not used Photobucket for a long time. Yet every year uou aotmatically take money. I have lost my previous logon details to do this. It is either under henry@***.za or cocreativeclivias@***l. Both of these emails i have closed. There is therefore no way in which I can unscribe. Could you please assist me with this?
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Pros:
  • Storage space for photos

Preferred solution: I would like to close my photobucket billing and the photobucket

Keonia Qnk

Cancellation

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Unable to reach Customer service department. When I call the number I get a busy signal, not in service or unable to connect call.
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Preferred solution: Cancellation

Joanne B Frk

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Verified Reviewer
| map-marker Denver, Colorado

I wish to discontinue service with photobucket

I simply wish to discontinue service with photobucket. I no longer need to use photobucket for storage of my photos. I am asking for photobucket to discontinue charging me a monthly charge. This is my official notice to Photobucket to STOP charging me. I am officially notifying Photobucket that I no longer want their service.
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