Not resolved
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Value for money

First of all I had stored pictures on the account from several years ago and even again 2 years ago. I log in again because I found my info and remembered that I may have some photos on here that I would really like to have back, well guess what there are NO Photos connected to my account!!!

WTF and on top of that the website is so un-functional due to the mass amount of ads that you probably can't do much of anything anyway! I cant even cancel my account or give a reason because the 5 ads that pop up freeze my computer.

Do not trust this company with your memories! I wont fully know what I lost, but at least I do have the last 5 or so years backed up to other places.

Product or Service Mentioned: Photobucket Cloud Storage.

Reason of review: Bad quality.

Preferred solution: If you want your company to succeed maybe fix the issues and dont delete photos becuase of account inactivity. Contact your customers with plenty of time and do a call to action for updates. You cant put a price on memories. .

I didn't like: Lack of ability to download albums even after paying fee, Account recivery process, Unilateral change almost tantamount to blackmail.

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