
Photobucket
Photobucket Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Photobucket has 1.5 star rating based on 115 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Used to be great, I really like photobucket, Linking photos to forums and facebook.
Cons: Customer service, Lack of ability to download albums even after paying fee, Account recovery process.Recent recommendations regarding this business are as follows: "Don’t use this product!", "AVOID THIS WEBSITE", "Use another online storage company", "DO NOT USE THIS DISHONEST SERVICE! THEY'LL DELETE YOUR PHOTOS!", "I give it a five star recommendation".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Photobucket has 1.5 star rating based on 115 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Used to be great, I really like photobucket, Linking photos to forums and facebook.
Cons: Customer service, Lack of ability to download albums even after paying fee, Account recovery process.Recent recommendations regarding this business are as follows: "Don’t use this product!", "AVOID THIS WEBSITE", "Use another online storage company", "DO NOT USE THIS DISHONEST SERVICE! THEY'LL DELETE YOUR PHOTOS!", "I give it a five star recommendation".
Most users ask Photobucket for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNew card for payment
Enable me to talk to a human!!!
Enable me to speak with a human!!!
Give me access to a human being to resolve this issue!!
Preferred solution: My new credit card info loaded so my payment is not rejected.
User's recommendation: Don’t use this product!!!
I want to speak to a live agent
I want to speak to a live agent to more understand my problem of my account. I noticed that there was a couple of transaction in my account from my bank and my problem was never resolved.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblems with downloading
Photobucket has made it impossible to get your pictures off their website. I've been paying for years and I'm trying to download it onto a hard drive and it is not working, nor are their instructions working.
I am so mad.
I'm a senior citizen and I've been paying for two accounts for years. I'm praying someone will help me.
- I thought it was a wonderful safe place to put my photos
- Even though it was costing more and more money to do so
Preferred solution: I would like to be able to download all my photos to my own hard drive. My son passed away and some of these photos are the only ones I have and yet there’s no way to even share them.

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can't logon therefore can't cancel????????
misleading email. have to buy a plan to login to find out you have no photos, then
TRY to logon to CANCEL your subscription before you can DELETE your account
but it won't let you log on until you buy a plan...
totally confusing, non-functional, non-user-friendly websitecan't
TOTALLY RIDICULOUS. IMHO.find
User's recommendation: AVOID THIS WEBSITE

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Charges after canceling the account
Company fixed the issue and I have been provided with full refund. Just told them what happened. They issued a refund.
We contacted Photobucket back in September of 2023 to close the account, but the $5/month continued for 10 more months!
- Great name
- Rip off
Preferred solution: Full refund
User's recommendation: Use another online storage company
Customer service
Paid so I can share MY PHOTOS...still can't do it!!! Gives you a phone nu.ber just so they can tell you email is how you get ahold of them. RIDICULOUS!!!
Crap customer service
You give a number to call, then tell me to email instead! I paid so I could share MY PICTURES...and you still hold them from me being able to share!!!DONTD
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |About Account
Hi, my name is Paula Jean Winters. I just tried calling to find out which account you have.
Please give me a call at 231-942-****. Thanks.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerALL of my photos were removed from my account WITHOUT my permission or knowledge!!
I have been a customer with photo bucket since their service first came out and for years their service was fantastic. Now the company was bought out by someone else and it has gone down the drain.
Their customer service is a joke, they delete your photos without your permission or knowledge and still take your money, they lack customer service skills and they do not care that they steal your memories that can not be replaced.
I had photos of my Grandfather who passed away that disappeared from my account and photos of my children and when I was pregnant with them and those can not be replaced! I am a paying customer and have been a loyal customer since they first started and this is how they treat their loyal customers? If somehow a miracle happened and all of my photos were returned to my account I would download them and then discontinue my service with them for good. Any company that steals their loyal and paying customer's photos doesn't need to be in business.
It definitely doesn't make your company look good at all.
I have told everyone I know what happened to me and they all deleted their accounts with Photo Bucket and if anyone asks I will let them know that Photo bucket isn't trustworthy and does not do right by their customers. They want your money they don't care about their customers at all.
- Customer service
- Dishonest
- Deleted my stuff unexpectedly
Preferred solution: My photos returned to my account.
User's recommendation: DO NOT USE THIS DISHONEST SERVICE!! THEY'LL DELETE YOUR PHOTOS!
Cancel / delete subscription now !!!
So many attempts to locate a find a way to cancel / delete subscription! They stall / make it impossible to simply cancel subscription !
Preferred solution: Full refund
No real reason for review I just wanted to
I sent an email to Photobucket and thanks to Paige my
Account was canceled and was reimbursed for what was actually my fault. Kudos to Paigeo I give a five-star recommendation for this tonight
User's recommendation: I give it a five star recommendation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPhotobucket sucks
Ive been trying to cancel my account and I cant login because it doesnt wanna take my email address which I only have one of so therefore Ive been trying to contact the Photobucket to cancel my account. I do not want to pay for something that I can access.
- Sucks
Preferred solution: I just want my account canceled
User's recommendation: Don’t use this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
I was steered towards paying $5 to access my "about to be deleted" account to see my photos to being swindled out of my money !?! No photos to be seen.
Please refund my $5. Merci !
SIGNED: VERY PISSED CONSUMER
- Convenience to store and use the photo and video
- Swindlers
Preferred solution: Full refund
User's recommendation: Up To You...
Media Expert Talks
Account confirmation
Do I have an account? I keep getting emails "account to expire?"
Family member passed who might know
Send phone number to speak with human
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |To keep my account
Emails about my account being cancelled unless I reactivate it and when I try I cannot get into my account.
- Great for picture saving
Preferred solution: My account reactivated
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI need to skip the payment part
I made the payment for bubsciuci account and because my email from the security profile was an old one and had to submit a request to change it. Now I need to access my account and see my photos.
Thanks!
Bianca
Preferred solution: access to my account
About
PhotoBucket is an online platform offering plenty of photo services. PhotoBucket has plenty of mobile apps and online photo editor, back up and sharing options etc. Apart from the most popular Plus 50, PhotoBucket has a handful of plans to suit particular needs and budget of users including ad free, Plus 20, Plus 100, and Plus 200 etc. Print merchandise by PhotoBucket showcases a number of photo books, home décor, prints, cards, and stationery etc. Wall Art sections presents selection of framed, metal, acrylic, and canvas prints to choose from.

Photobucket is ranked 480 out of 5145 in Media category
USA
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